Welcome to Flaxoc.shop, operated by Manju Software Developers Private Limited. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, retain, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

• Device Information: IP address, browser type, time zone, and cookies.

• Usage Data: Pages viewed, time spent on pages, links clicked, and other analytics data.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Send order confirmations and updates.

• Communicate promotional offers (only with your consent).

• Improve our website, services, and customer experience.

• Detect and prevent fraudulent or suspicious activities.

3. Sharing Your Information

We only share your personal information with trusted third parties under the following circumstances:

• Payment Processors: For secure payment transactions.

• Shipping Providers: To deliver your orders efficiently.

• Legal Obligations: If required to comply with applicable laws or legal requests.

We do not sell or rent your personal information to any third parties for marketing purposes.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling legal, accounting, or reporting requirements. Generally:

• Order-related information is retained for up to 5 years.

• Marketing consent and communication data is retained until you withdraw consent.

• Analytics and device data are retained for up to 26 months, unless otherwise required.

You may request deletion earlier if legally permissible.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, understand website usage, and personalize content. You can control or disable cookies via your browser settings at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for promotional communications at any time.

To exercise any of your rights, please contact us at: info@flaxoc.shop

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We recommend reviewing this policy regularly.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Manju Software Developers Private Limited
📧 Email: info@flaxoc.shop
📞 Phone: +91 7208562656
🌐 Website: https://flaxoc.shop