TERMS & CONDITIONS

Effective Date: 01 January 2026

Company Name: Manju Software Developers Private Limited
Brand Name: FLAXOC.SHOP
Website: https://flaxoc.shop

1. Introduction

Welcome to FLAXOC.SHOP, operated by Manju Software Developers Private Limited (“Company”, “we”, “our”, or “us”).

By accessing, browsing, or purchasing from this website, you agree to comply with and be legally bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue use of the website immediately.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old; or

• You are using the website under the supervision of a parent or legal guardian.

You also agree that all information provided by you is accurate, current, and complete.

3. Definitions

• “Website” refers to https://flaxoc.shop

• “Company”, “We”, “Us”, or “Our” refers to Manju Software Developers Private Limited

• “You” or “User” refers to any visitor, customer, or user of the website

4. Acceptance of Terms

By accessing or using this website or placing an order, you agree to these Terms & Conditions and all related policies, including our Privacy Policy and Refund Policy.

We reserve the right to modify these Terms at any time without prior notice.

Continued use of the website after updates constitutes acceptance of revised Terms.

5. Product Descriptions

We make reasonable efforts to ensure that product descriptions, pricing, images, and specifications are accurate.

However:

• Product colors may vary depending on screen settings

• Minor variations may occur

• Errors or inaccuracies may occasionally appear

We reserve the right to correct errors, update information, or cancel orders arising from inaccuracies without prior notice.

6. Pricing & Payment

• All prices are displayed in Indian Rupees (INR)

• Applicable taxes and shipping charges are shown during checkout

• Full payment is required at the time of purchase

Accepted payment methods may include:

• UPI

• Debit/Credit Cards

• Net Banking

• Digital Wallets

Payments are securely processed through authorized third-party payment gateways.

We do not store complete banking or card information.

7. Shipping & Delivery

• We currently deliver within India only

• Estimated delivery timelines are typically 3–7 business days

• Shipping timelines may vary depending on location and courier availability

We are not liable for delays caused by:

• Courier disruptions

• Natural events

• Government restrictions

• Technical or logistical issues

Damaged, defective, or missing products must be reported within 24 hours of delivery.

8. Returns & Refunds

Returns are accepted within 30 days of delivery, subject to eligibility conditions.

Returned products must:

• Be unused and unwashed

• Include original tags and packaging

• Be in resalable condition

The following items are non-returnable:

• Innerwear or intimate products

• Customized or altered items

• Clearance or final-sale items

Refunds are processed only after inspection and approval.

Customers may be responsible for return shipping charges unless:

• The wrong item was shipped

• The item was defective or damaged

Please review our separate Refund & Return Policy for complete details.

9. Cancellation Policy

Orders may be cancelled:

• Within 12 hours of placement; or

• Before shipment confirmation

Once shipped, cancellations are no longer possible. Eligible returns may still be requested after delivery.

10. Warranty Disclaimer

Unless specifically mentioned on the product page, products are provided on an “as is” and “as available” basis without warranties of any kind.

We do not guarantee:

• Continuous website availability

• Error-free website operation

• Absolute accuracy of content

For defective products, users should contact:

📧 info@flaxoc.shop

11. Intellectual Property

All website content including:

• Logos

• Graphics

• Product names

• Images

• Website design

• Text and content

is owned by Manju Software Developers Private Limited and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

12. Privacy & Data Usage

Your personal information is processed according to our Privacy Policy and applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023.

We do not sell or rent personal information to third parties.

13. User Responsibilities

You agree:

• Not to misuse the website

• Not to engage in hacking, fraud, spam, or unlawful activity

• To provide truthful and accurate information

• To comply with applicable laws and regulations

Fraudulent activity may result in:

• Account suspension

• Cancellation of orders

• Legal action

• Reporting to authorities

14. Termination of Services

We reserve the right to suspend, restrict, or terminate access to the website without prior notice if:

• These Terms are violated

• Fraudulent activity is suspected

• Legal or regulatory obligations require action

Upon termination, your right to use the website ceases immediately.

15. Force Majeure

We shall not be liable for any delay or failure to perform obligations caused by events beyond reasonable control, including but not limited to:

• Natural disasters

• Floods, fires, earthquakes

• Government restrictions

• Strikes or labor disputes

• Internet or technical failures

• Pandemic or public emergencies

• Transportation disruptions

Obligations shall remain suspended during such events.

16. Electronic Communications

By using our website, you consent to receive electronic communications including:

• Order confirmations

• Delivery updates

• Customer support responses

• Promotional messages (where consent is provided)

You may opt out of marketing communications at any time.

17. Limitation of Liability

To the maximum extent permitted by law:

FLAXOC.SHOP and Manju Software Developers Private Limited shall not be liable for:

• Indirect damages

• Incidental losses

• Consequential damages

• Business interruption

• Data loss

Our total liability shall not exceed the amount paid by you for the relevant order.

18. Dispute Resolution

In the event of any dispute, both parties agree to first attempt resolution through mutual discussion.

If unresolved, disputes shall be resolved through arbitration in accordance with applicable Indian laws.

19. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

All disputes shall fall under the exclusive jurisdiction of courts located in New Delhi, India.

20. Changes to Terms

We reserve the right to revise or update these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of the website after changes constitutes acceptance of updated Terms.

Contact Information

Manju Software Developers Private Limited

🌐 Website: https://flaxoc.shop
📧 Email: info@flaxoc.shop
📞 Phone: +91 7208562656

🏢 Registered Office Address:
[Insert Registered Office Address]