We currently ship across India. International shipping is not available at this time.
Shipping Timeframes
Standard Delivery: 5-7 business days
Express Delivery: 2-4 business days (available for select locations)
Same-Day Delivery: Available for certain pin codes if the order is placed before 12:00 PM
Note: Delivery times are estimated and may vary due to external factors such as weather conditions, courier delays, or high-demand periods.
Shipping Charges
Standard Shipping: [Insert Fee]
Express Shipping: [Insert Fee]
Cash on Delivery (COD): Additional fee may apply
Shipping costs will be displayed at checkout before completing your purchase.
Order Processing
Orders are processed within 1-2 business days after successful payment.
You will receive an order confirmation email with a tracking number once your order is dispatched.
Orders placed on weekends or holidays will be processed the next business day.
Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
Delivery Issues
If your order is delayed beyond the estimated timeframe, please contact us at info@flaxoc.shop with your order ID.
If your package is lost or undelivered, we will work with the courier service to resolve the issue.
Damaged or Missing Items
If your package arrives damaged or has missing items, report it within 24 hours of delivery with photos of the package and contents.
We will investigate and provide a replacement or refund as applicable.
Failed Deliveries
If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept, the order may be returned to us, and re-delivery charges may apply.
We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.
For any shipping or delivery inquiries, please contact us at info@flaxoc.shop.