Delivery and Shipping Policy

Shipping Locations

We currently ship across India. International shipping is not available at this time.

Shipping Timeframes

• Standard Delivery: 5-7 business days
• Express Delivery: 2-4 business days (available for select locations)
• Same-Day Delivery: Available for certain pin codes if the order is placed before 12:00 PM

Note: Delivery times are estimated and may vary due to external factors such as weather conditions, courier delays, or high-demand periods.

Shipping Charges

• Standard Shipping: [Insert Fee]
• Express Shipping: [Insert Fee]
• Cash on Delivery (COD): Additional fee may apply

Shipping costs will be displayed at checkout before completing your purchase.

Order Processing

• Orders are processed within 1-2 business days after successful payment.
• You will receive an order confirmation email with a tracking number once your order is dispatched.
• Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.

Delivery Issues

• If your order is delayed beyond the estimated timeframe, please contact us at info@flaxoc.shop with your order ID.
• If your package is lost or undelivered, we will work with the courier service to resolve the issue.

Damaged or Missing Items

• If your package arrives damaged or has missing items, report it within 24 hours of delivery with photos of the package and contents.
• We will investigate and provide a replacement or refund as applicable.

Failed Deliveries

• If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept, the order may be returned to us, and re-delivery charges may apply.
• We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.

For any shipping or delivery inquiries, please contact us at info@flaxoc.shop.