Welcome to FLAXOC.SHOP, operated by Manju Software Developers Private Limited. By accessing or using this website, you agree to the following terms and conditions.

1. Definitions

• “Website” refers to FLAXOC.SHOP.

• “We,” “Us,” or “Our” refers to FLAXOC.SHOP and its owners/operators.

• “You” refers to any user, visitor, or customer of the website.

2. Acceptance of Terms

By using this website or purchasing from it, you agree to comply with these terms and conditions. We reserve the right to update or modify these terms at any time. Continued use of the website after changes constitutes your acceptance.

3. Product Descriptions

We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all product details are completely error-free. In the event of a discrepancy, please contact us.

4. Pricing and Payment

• All prices are listed in INR (Indian Rupees).

• We accept payments via major payment methods including UPI, Debit/Credit Cards, Net Banking, and Wallets.

• Taxes and shipping charges (if applicable) will be shown during checkout.

• Full payment is required at the time of purchase.

5. Shipping and Delivery

• We currently ship within India only.

• Estimated delivery time is 3–7 business days, depending on your location.

• Shipping charges may vary based on order size and destination.

• We are not liable for delays caused by courier services or external factors.

• Damaged or missing items must be reported within 24 hours of delivery.

6. Returns and Refunds

• Returns are accepted within 30 days of delivery.

• Items must be unused, unwashed, in original condition, and with all tags and packaging intact.

• The following are non-returnable:

  • Lingerie, innerwear, or intimate apparel

  • Customized or altered products

  • Items marked as “final sale” or “clearance”

• Refunds will be initiated only after inspection of returned items.

• Customers are responsible for return shipping costs unless the item was defective or incorrectly shipped.

7. Cancellation Policy

• Orders can be cancelled within 12 hours of placement, or before they are shipped.

• Once shipped, cancellations are not possible — you may initiate a return after receiving the item, if eligible.

8. Warranty and Guarantee

Unless explicitly mentioned on the product page, no warranty is provided. For any issues with defective items, please contact us at info@flaxoc.shop.

9. Intellectual Property

All content on FLAXOC.SHOP, including logos, images, product names, descriptions, and website design, is owned by us and protected by applicable copyright and trademark laws. Use of any content without written permission is prohibited.

10. Privacy and Data Usage

Your personal data is handled in accordance with our Privacy Policy. We never sell or rent your personal information to third parties.

11. User Responsibilities

You agree:

• Not to misuse the website (e.g., for hacking, spamming, fraudulent orders).

• To provide accurate and true information.

• To comply with applicable laws while using our services.

Fraudulent activity will be reported to the relevant legal authorities.

12. Termination of Services

We reserve the right to refuse service, cancel orders, or restrict access to the website if any violation of these terms or misuse is detected.

13. Dispute Resolution

In case of any disputes, we will first attempt resolution through communication. If unresolved, the matter will be settled under Indian law through arbitration.

14. Limitation of Liability

We are not responsible for indirect, incidental, or consequential damages resulting from the use or misuse of our website or products.

15. Governing Law

These Terms & Conditions are governed by the laws of India, with jurisdiction in New Delhi.

16. Changes to Terms

We may update these Terms & Conditions periodically. It is your responsibility to review this page. Continued use of our services constitutes acceptance of any changes.

📞 Contact Information

If you have any questions regarding these terms, please contact us:

Email: info@flaxoc.shop
Phone: +91 7208562656
Website: https://flaxoc.shop